When I realized my order was on back order, I couldn't help but to keep thinking of it, I've been doing a few cosmetic things to my 14 tundra and finally had this on order. I obviously was excited and couldn't help but to reach out through the shop app to get an ETA after a week, and was met with a response not even 30 minutes later. of course the exhaust sounds awesome and it is exactly what I wanted. not too loud and not too quiet. But most of all I was really impressed with the timely response of the team, usually as I'm sure most know, it can take days to get a response from other online stores. but carven was awesome! THANK YOU!